BHP Coal

    Best-Practice Risk Management — BHP Coal

    Project Management
    Software Implementation

    Wild Growth Partners led a $4m AUD, full-lifecycle implementation of a COTS risk management system for BHP Coal's 20 mine sites in Australia and Indonesia, standardising previously inconsistent risk processes and managing a complex multi-site rollout to 120 users without operational disruption. The project was delivered on time and on budget, converted initial user resistance into strong buy-in, and was recognised within BHP Coal and by CSC as a best-practice implementation.

    Client Overview

    BHP Coal division: 3 companies managing 20 mine sites in Australia and Indonesia. Budget: Approx. $4m AUD for project. Scope: Full lifecycle implementation of third-party COTS business risk management system.

    Key Challenges

    • Inconsistent risk processes across business units needing standardisation.
    • Users inexperienced in IT governance, causing initial resistance.
    • North American vendor with loose change and quality controls.
    • Multi-site rollout to 120 users across 20 offices without operational disruption.

    WGP Solution

    • Led full lifecycle: Business analysis, vendor management, RAD prototyping, use case development, system customisation, infrastructure design/implementation.
    • Managed testing phases, rollout, organisational change plans, governance frameworks, training, go-live support, reporting, ongoing support model.
    • Handled time, quality, budget, scope, stakeholders, vendors, issues/risks.

    Results & Outcomes

    Delivered on time and on budget.
    Achieved process standardisation across units.
    Shifted user buy-in from resistance to full support.
    Showcased as 'best practice' winning awards within both BHP Coal and CSC.