Business Coaching & GHL Support

    Practical support across GoHighLevel and your Business

    Real help, in plain language — without surprises about what's in scope.

    Wild Growth Partners provides practical support across GoHighLevel, connected software, and broader business workflow issues. This page explains how to contact us, what each support type covers, and what's included versus treated as extra scope.

    What we provide support for

    Two broad areas — the GoHighLevel platform, and the business and operations.

    GoHighLevel questions

    • How to use GoHighLevel features and functions.
    • How to set up or change automations, workflows, funnels, forms, calendars, pipelines, and reporting.
    • How to add other software systems and integrate them with GoHighLevel.
    • How to connect GoHighLevel to other software and resolve integration issues.
    • When something is not working as expected in GoHighLevel or related systems.
    • How to set up or change accounts, users, permissions, and configurations.
    • Why triggers, actions, errors, or system behaviours occurred.
    • How to use AI within GoHighLevel or connected workflows.

    Business coaching questions

    • How to fix any business issue.
    • How to design better sales, marketing, service, and follow-up workflows.
    • How to improve the way leads, opportunities, clients, and tasks move through the business.
    • How a process should work before it is built in the system.
    • Business planning questions.
    • Marketing planning questions.
    • How to manage outsourced marketing providers or activities.
    • Operational issues affecting day-to-day performance, delivery, or follow-up.
    • What changed, what caused an issue, and what to do next.
    • How to improve efficiency, consistency, and accountability across business operations.
    • How to align GoHighLevel usage with the way the business wants to operate and grow.

    How to contact support

    Pick the channel that suits the request. For urgent operational issues, phone or WhatsApp is usually the fastest path.

    Coaching calls

    Raise it live during your scheduled coaching call.

    Jira Customer Support

    Log a ticket so we can track and document the work.

    WhatsApp

    Fastest channel for quick questions or urgent operational issues.

    Email

    Best for non-urgent requests with screenshots or detail.

    Phone

    Use phone for urgent, business-critical issues.

    How we handle Support

    GHL or software

    Show

    Included

    5–10 minutes

    A quick run-through with relevant YouTube links. Best handled by call, email, or WhatsApp.

    Teach

    Extra item

    30 minutes – 3 hours

    One-to-one training plus relevant YouTube links. Treated as an extra item.

    Done for you

    Extra item

    30 minutes – 10 hours

    Hands-on implementation. Treated as an extra item.

    Business

    Show

    Included

    5–15 minutes

    A quick run-through. Best handled by call, email, or WhatsApp.

    Teach

    Extra item

    30 minutes – 30 hours

    One-to-one coaching plus relevant YouTube links. Treated as an extra item.

    Done for you

    Extra item

    30 minutes – 30 hours

    Done-for-you business support, plus YouTube links where useful. Treated as an extra item.

    Not working

    Faults, breakages, unexpected behaviour, or anywhere GoHighLevel or connected software isn't working as expected.

    Fix

    Included

    Included support covers:

    • Documenting the issue
    • Contacting GoHighLevel where required
    • Working through the solution
    • Documenting what was done
    • Updating you along the way
    • Repeating the process until resolved where feasible

    Work-around

    Where an immediate fix isn't available, we can shift to a work-around:

    Quick work-around

    Included

    A short explanation or temporary path forward.

    Long work-around

    Extra item

    Design and implementation of a longer-term alternative. Treated as an extra item.

    Help us help you

    How to get the best response

    The more context we have up front, the faster we can resolve it. When you raise a request, please include:

    • A short description of the issue or request
    • Screenshots or screen recordings where relevant
    • The page, workflow, funnel, automation, or record affected
    • What you expected to happen
    • What actually happened instead
    • Whether the issue is urgent and business-critical

    Need support or want to know what's included?

    For support, send the request through Jira Customer Support, WhatsApp, email, phone, or raise it during a coaching call. For urgent operational issues, phone or WhatsApp is usually the fastest path.